Essentialsdress code | Accessibility | policy
Fiji can experience many changes in the weather, rainy one moment, tropical heat the next. We recommend you dress comfortably and wear very comfortable shoes. Because THE HUB is a family oriented attraction, we ask our guests to dress appropriately. Shoes and shirts are required at all times. Bathing suits are not allowed. To ensure an enjoyable experience for all our guests, please refrain from using profanity and engaging in unsafe or disruptive behavior. We reserve the right to remove any person(s) who engages in disorderly, disruptive or otherwise offensive activities.
Outside food is not allowed. However, food and other items that are for medical purposes are permitted with prior notification..
THE HUB has a basic first aid station. For assistance, our employees can contact first aid and have them meet you at your location in the Center. For urgent medical attention, guests can be transported to the emergency Medical Center that is located at Zen’s Medical Clinic next to the Denarau Golf & Racquet Club.
Guests using wheelchairs while attending our evening show will either be invited to transfer to their reserved seat if they choose or are capable of doing so, or will be allowed to sit in our VIP Diamond Row. This easy to access location has enough room for the wheelchair user. Please note that there are steps to all seats in the theater except for the VIP Diamond Row.
Guests on wheelchairs that will be utilizing THE HUB shuttle services and are unable to stand, walk and seat themselves into a standard bus seat must notify THE HUB within 48 hours in advance of their visit. Proper arrangements can then be made for a lift-equipped vehicle, which will accommodate the guest’s wheel chair.
THE HUB offers a state of the art covered amphitheater with a seating capacity of 450 persons and is available for exclusive hire during the day for conferences or alternatively for a private group viewing of the “Fiji Untold” show. Please contact firstname.lastname@example.org for a proposal.
Force Majeure refers to any event which we could not, even with all due care, foresee or avoid. Such events may include, whether actual or threatened, war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions of cyclone, hurricane, tsunami, earthquakes, fire and similar occurrences out of our control. Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by or you otherwise suffer any damage, loss or expense of any nature as a result of “force majeure”. Very rarely we may be forced by “force majeure” to change or terminate a clients trip after their departure but before their scheduled end of time away. If this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses the client may incur as a result.